Privacy Notice &
Medical Disclaimer
Medical disclaimer
Everything on this website is general information about aesthetic medicine. It is not medical advice, not a diagnosis, and not a recommendation that any particular treatment is right for you.
All aesthetic procedures carry risks, including but not limited to bruising, swelling, infection, asymmetry, pigmentary change and, rarely, vascular complications. Outcomes differ from person to person and no result is guaranteed. Whether a treatment is appropriate for you can only be established in a face-to-face consultation and clinical examination with a licensed practitioner.
This website does not advertise or promote prescription medicines. Where a medicine is referred to, it is described generically for educational purposes. Never begin, stop, or delay medical treatment because of something you read here. If you are experiencing a medical emergency, call 998 (UAE ambulance) or attend your nearest emergency department.
Who we are
This website is operated by Dr. Hossam Mohammed, DHA-licensed physician (Professional Licence No. 42056501-002), practising aesthetic medicine at Solea Clinic L.L.C, Dubai, United Arab Emirates. For any question about this notice or about your personal data, contact dr@drhossamdubai.com.
What we collect
We only collect what you choose to give us, plus a minimal amount of technical data:
- Enquiry details — the name, email address, telephone number, area of interest and message you submit through the consultation form, or send us by WhatsApp or email.
- Technical data — anonymous or pseudonymous information such as pages viewed, approximate location (country/city level), device type and referring website, collected by our hosting provider and analytics.
We do not ask for, and you should not send us through this website, clinical photographs, medical records, or any detailed health information. Please keep enquiries brief and share clinical detail in consultation instead.
Why we use it, and on what basis
- To respond to your enquiry and arrange a consultation — on the basis of your consent, given when you tick the box on the form.
- To keep records required of a licensed healthcare provider — on the basis of our legal obligations under UAE healthcare regulation.
- To understand how the site is used and improve it — on the basis of our legitimate interest in running the practice.
We do not sell your data. We do not use enquiry details for unrelated marketing, and we will not add you to a mailing list without asking you first.
Who else sees it
Your enquiry is handled by Dr. Hossam Mohammed and authorised clinic staff. A small number of service providers process data on our behalf, under contract and only on our instructions:
- Cloudflare — website hosting, content delivery and security.
- Web3Forms — delivery of contact form submissions to our email inbox.
- Google — website analytics and, where used, advertising measurement.
- Meta (WhatsApp) — where you choose to contact us by WhatsApp, that conversation is subject to WhatsApp's own privacy terms.
Some of these providers store data outside the UAE. Where that happens we rely on their contractual data protection commitments. We may also disclose information where required by law or by a competent regulatory authority such as the Dubai Health Authority.
How long we keep it
Enquiries that do not lead to a consultation are deleted within 24 months. Where you become a patient, your records are retained for the period required by UAE healthcare regulations, which is currently a minimum of ten years from your last visit.
Your rights
Under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you may ask us to give you a copy of the personal data we hold about you, correct anything inaccurate, delete data we no longer have a legal reason to keep, restrict or object to how we use it, or withdraw a consent you previously gave. Write to dr@drhossamdubai.com and we will respond within 30 days. If you are not satisfied with our response you may complain to the UAE Data Office.
Cookies
This site sets no advertising or tracking cookies of its own. Cookies may be set by Cloudflare for security and performance, and — where analytics or advertising measurement is enabled — by Google to distinguish visitors and measure campaign performance. You can block or delete cookies in your browser settings; the site will continue to work normally without them.
Children
This website is not directed at anyone under 18 and we do not knowingly collect data from minors. Treatment of patients under 18 is undertaken only where clinically indicated and with the consent of a parent or legal guardian.
Changes to this notice
We may update this notice as the practice or the law changes. The date at the top shows when it was last revised.